REFUND POLICY

Having said that, a Refund Policy is a legally binding document that is meant to establish the legal relations between you and your customers regarding how and if you will provide them with a refund. Online businesses selling products are sometimes required (depending on local laws and regulations) to present their product return policy and refund policy. In some jurisdictions, this is needed in order to comply with consumer protection laws. It may also help you avoid legal claims from customers that are not satisfied with the products they purchased.

 

If you cancel less than 8 days before the tour, we’ll have to keep your deposit and charge the rest.
Last-minute reschedules (under 48 hours) cost $25 USD per person.

We’re a tiny but mighty team, and every booking counts! We’d love the chance to offer your spot to another pal — that’s why we appreciate as much notice as possible! Thanks for understanding 💛
 

Heads up: No-shows are treated as cancellations. That means we’ll keep your deposit and charge the remaining balance on your card.

We try to be flexible! We can usually wait 5 minutes, depending on the day’s schedule.
If you arrive too late and miss the tour, we’ll charge your card for the remaining balance and, sadly, you won’t be able to reschedule.